Top 10 Call Center Forums in 2024

1. Reddit » Tales From Call Centers

Welcome to Tales From Call Centers (TFCC), a place where we share tales from the trenches of the call center world! This includes things like (but not limited to); Ridiculous caller demands Moronic and stupid things callers say Moral support after dealing with awkward and difficult callers Happy and positive calls
reddit.com
Facebook Followers 1.7MTwitter Followers 1.1M Frequency 4 posts / day View Recent Threads

2. Spiceworks » Call Center Industry IT Forum

This section is an IT forum for the call center industry. Ask and answer questions, discuss the industry, and share ideas and knowledge. Spiceworks is the marketplace that connects the IT industry to help tech buyers and sellers get their jobs done, every day.
community.spiceworks.com
Facebook Followers 49.7KTwitter Followers 33.1K Frequency 1 post / week View Recent Threads

3. Cisco Community » All Contact Center

Cisco Support Community is a network of tech enthusiasts discussing Ciscos' various products. This category is for talking about 3rd party call control, accessibility, adoption, buying recommendations, conferencing, contact center, contact center task routing, and more.
community.cisco.com
Twitter Followers 89.6K Frequency 18 posts / day View Recent Threads

4. Avaya Support Forums » Contact Center Applications

This section has chat rooms to hold discussions on CMS, Avaya IQ, IVR, CTI, Application Enablement Services - AES, Interactive Response, Voice Portal, Conversant, IC/OA/BA, CCE/CIE, IQ, System Management, Call Recording. Predictive Dialing, PDS/Proactive Contact, Avaya NES Contact Center, and Media Processing Server. Avaya Support Forums is a community to holds discussions on IP technology, convergence, mobile communications, Enterprise PBX Communications Systems, and more.
support.avaya.com
Facebook Followers 20.4KTwitter Followers 7.3K Frequency 2 posts / quarter View Recent Threads

5. Reddit » Call Centers

A place for call center/call center workers to discuss all things call center related! Get rants, complaints, memes, help, general discussion, and advice!
reddit.com
Facebook Followers 1.7MTwitter Followers 1.1M Frequency 10 posts / day Since Sep 2016 View Recent Threads

6. Campaign Provider Forum

Campaign Provider Forum is Asia's biggest forum for Call Centers. Find Projects, Centers, VOIP, Data, Dialler, and all other Call Center requirements here.
campaignprovider.com
Frequency 7 posts / year View Recent Threads

7. Westbay Engineers » Call Center

Share your ideas on call center staffing and management in our call center forum, active since 1999. Westbay Engineers provides telecommunications project management and network design services.
erlang.com
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